Privacy Policy

Last updated: 15-December-2024

Effective Date: 15-December-2024

At LUMI Wellness LLC (“LUMI,” “we,” “us,” or “our”), we’re dedicated to fostering a safe, supportive space for wellness and growth. In our mission to empower and serve our clients, we prioritize the privacy and protection of your personal information. Whether you’re signing up for our updates, contacting us for personalized guidance, or exploring our wellness resources, we handle your information with care and respect. This Privacy Policy explains how we collect, use, and protect your personal information and demonstrates our commitment to maintaining transparency and trust. By using our website or engaging with our services, you agree to the terms outlined here.

1. Consent to Collection of Information

By submitting personal information to LUMI through our website or any associated services, you agree to this Privacy Policy and consent to the collection, use, disclosure, and transfer of your personal information in line with this Policy. You may withdraw your consent at any time by contacting us at info@lumiretreats.com.

2. Children Under 18 

Our website and services are not intended for children under eighteen 18 years of age. We do not knowingly collect information from children under 18, and no one under age 18 may provide any Personal Information to or on the Site. If you are under 18, please do not use or provide any information on the Site or through any of its features, register on the Site, make any purchases through the Site, use any of the interactive or public comment features of the Site, or provide any information about yourself to us. If we become aware that we have collected information from a child without parental consent, we will delete that information. If you believe we may have inadvertently received information from a child under 18, please contact us at info@lumiretreats.com.

3. Information We Collect and How It’s Used 

  • Personal Information: We may collect your name, email address, phone number, and other personal details you provide when you sign up for newsletters, fill out forms, or otherwise use our services.

  • Communications: With your consent, we may use your email address to send newsletters or other information. You can opt-out at any time by following the unsubscribe link or contacting us directly. We may collect your phone number and we may contact you via phone if we feel there is information which would be necessary or beneficial to share with you. In accordance with everything outlined in this Privacy Policy, if you do not want to be reached by phone, you can ask us not to contact you via phone or you can choose not to share your phone number. We may use your Personal Information to respond when you submit a question or suggestion to us, or when you request assistance regarding the Service you purchased.

  • Third-Party Services: We work with select third-party providers for website functionality and to facilitate transactions (e.g., payment processors). These third parties may have access to your personal information solely to perform specific tasks on our behalf. LUMI uses Squarespace to facilitate website functionality and process transactions through its integrated third-party payment processors (e.g., Stripe or PayPal). While LUMI may receive certain transaction-related details necessary for order management, we do not have access to or store sensitive payment information such as credit card numbers. This information is securely managed by the Payment Processor in accordance with their terms and privacy policies. For more information, please refer to: Specifically, the third parties LUMI may work with on the Site are listed below [section 8]. We’ve included links to their privacy policies to ensure you are aware and comfortable using them.

  • Compliance Purposes: We may share your information if we believe in good faith that disclosure of your information is required to protect your safety or the safety of others, to investigate a fraud, or to respond to a government, judicial or other legal request or to comply with the law.

  • Anonymized Data: We may share certain aggregated, anonymized information with a third-party provider in order to assist us in improving our Services and the Site.

 4. Disclosure of Personal Information 

We do not sell or license your personal information to third parties. We may disclose information when necessary to comply with legal obligations, protect the safety of our users, investigate fraud, or respond to government requests. LUMI is not liable for any disclosure of your Personal Information by any third party. By purchasing the services and products offered by us, you agree to be bound to and consent to the provisions of our third parties’ privacy policies. 

5. Data Security & Protecting Your Privacy

LUMI Wellness is committed to protecting your privacy. We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. Security measures, such as using passwords on servers and computers, where Personal Information is stored have been implemented to protect your Personal Information against loss or theft, unauthorized access, disclosure, copying, use or modification. Online transactions are completed using third party applications outlined in section 11. Please refer to the third parties’ privacy policies, of which links have been included in this policy, for clarification on how your transaction and Personal Information will be handled. LUMI makes no promises, warranties or representations about the manner in which your Personal Information is handled by third parties and bears no liability whatsoever for their use of them. Please note that while we take security seriously, the internet remains inherently open and we cannot guarantee absolute security of your data. 

6. Storing Your Personal Information

LUMI may store your Personal Information when you interact with the Site. LUMI will delete and safely dispose of any of your Personal Information it holds upon a written request made by you. We retain your data for as long as necessary, for a maximum of three years, to fulfill service purposes or legal requirements, unless a deletion request is made.

7. Data Privacy Practices & Data Subject Rights

LUMI only collects and processes personal data from clients for valid legal reasons (e.g., consent, legitimate interest, contractual necessity). We collect only the data necessary for your business purposes and use it solely for those stated purposes. LUMI Wellness is committed to protecting the privacy of our clients and adheres to applicable data protection regulations, including the GDPR for our European Union clients.

8. International Data Transfers

Due to the nature of our services, LUMI may need to store, access, or transfer client data outside the U.S., thus your information may be stored or processed internationally. Some third-party services may transfer your personal data to servers outside the EU & US. We ensure these transfers are protected under appropriate safeguards.

9. International Access

If you are accessing our services from outside the United States, please be aware that your information may be transferred to and processed in the United States, where LUMI and its servers are located. When transferring personal information internationally, we implement appropriate safeguards, such as contractual protections, to protect your data in compliance with applicable data protection laws.

10. Viewing by Others Outside LUMI Wellness

If you choose to share your Personal Data on this Website or its content, either by posting a comment on a blog post, participating in a social media group we manage (such as Instagram or Facebook), or sharing information during a group call, please be aware it may be seen, collected and used by others and therefore, we cannot be responsible for any unauthorized or improper use of the information that you voluntarily share.

11. Third-Party Services 

We use certain third-party services to operate our website and provide services to you. These third parties may collect, use, or disclose your information according to their privacy policies. We encourage you to review their privacy policies:

12. Verifying and Amending Your Personal Information

LUMI aims to ensure that all Personal Information that is in our possession is accurate, complete and up-to-date. Please contact us at info@lumiretreats.com to advise us of any changes to your Personal Information. You may request access to the Personal Information held by LUMI at any time. 

13.  Anti-spam Policy

We have a no spam policy and provide you with the ability to opt-out of our communications by unsubscribing. We will not sell, rent or share your email address.

14. Cookies 

Our website uses cookies to enhance your browsing experience. Cookies help us understand how users interact with our site and allow us to improve the user experience. Specifically, a cookie is a small text file that is sent by the Site’s servers to your hard drive and can only be read and interpreted by the Site’s servers. No Personal Information is stored in the cookie and there is nothing on it which can identify you personally. You may disable cookies through your browser settings, though this may impact your experience on our website.

15. Analytics

The Site keeps Visitor information to improve our customer engagement which tells us where and when people visit the Site and how long they stay there; and IP information for website and server security.

16. Do Not Track Signals 

LUMI currently does not recognize or respond to browser-initiated Do Not Track (DNT) signals, as there is no industry standard for such responses.

17. Your Rights 

You have the right to request access to, correction of, or deletion of your personal information that we hold. To exercise these rights or if you have any questions or concerns about our practices, please contact us at info@lumiretreats.com.

18. Jurisdiction 

This Privacy Policy is governed by the laws of Hawaii, United States. Any disputes arising from this Policy or the use of our website will be resolved according to these laws and in Hawaiian courts..

19. Updates to This Privacy Policy 

LUMI may modify this Privacy Policy from time to time. Changes will be posted on our website, and we encourage you to review this policy periodically.  Users will be notified of material changes and the effective date will be updated on the Site. Your continued use of the website following any changes indicates your acceptance of the revised terms. LUMI will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your Personal Information for purposes other than those to which consent has been obtained, unless otherwise required or permitted by law.

20. Your Consent

By choosing to provide LUMI with your Personal Information you are consenting to its collection, use and disclosure in accordance with the principles outlined in this Privacy Policy. If you are under the age of 18, you must not provide any Personal Information to us without the consent of your parent or guardian, or as otherwise provided for by applicable law. 

Contact Us 

If you have questions or concerns regarding our Privacy Policy or practices, please contact us at:

LUMI Wellness LLC
Email: info@lumiretreats.com
Address: 6125 Summer St, Apt A, Honolulu, HI 96821